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Importing into Indonesia requires accuracy, certified representation, and full compliance with NIB, SDPPI, and Bea Cukai customs systems.
IOR UAE acts as your official Importer and Exporter of Record — ensuring your IT, telecom, and medical shipments enter Indonesia efficiently and fully compliant.
Key Capabilities
End-to-end IOR/EOR management under Indonesian customs law
NIB & API-U registration for import authorization
SDPPI (Postel) certification and PIB filing for IT/telecom goods
VAT, PPh, and duty settlement with full DDP transparency
We manage all NIB, API-U, and PIB submissions, ensuring complete compliance with Indonesia’s OSS and Bea Cukai systems.
→ 100 % document accuracy before shipment arrival.
Our compliance experts coordinate SDPPI certification for telecom devices and ensure all non-automatic license (Lartas) requirements are met.
→ Prevents import hold-ups and port inspection delays.
Through partners in Jakarta, Surabaya, and Batam, we manage bonded storage, RMA handling, and DDP deliveries nationwide
→ Optimized customs flow via Green Channel routing.
Our responsibility extends beyond customs — managing returns, record retention, and audit-ready documentation for your shipments.
→ Sustained compliance across every import cycle.
Indonesia’s import process requires pre-registration in the Online Single Submission (OSS) system and customs filing through Bea Cukai.
We verify each document to ensure all imports meet inspection and licensing standards.
Commercial Invoice
Packing List
Bill of Lading / Air Waybill
Certificate of Origin
NIB & API-U Import Licenses
SDPPI (Postel) Certificate
Surveyor Report (if required)
PIB Declaration (Customs Entry)
Indonesia’s layered import duties and taxes demand accurate classification.
We ensure full cost transparency across duty, VAT, and income tax filings.
Tax / Fee | Authority | Scope | Typical Rate |
|---|---|---|---|
Import Duty | DG Bea Cukai | CIF-based tariff | 0 – 15 % |
VAT (PPN) | Directorate General of Taxes | Value-added tax | 11 % |
Income Tax (PPh 22) | Ministry of Finance | Collected at import | 2.5 – 7.5 % |
Excise Tax | Customs & Excise | Applied on specific goods | Variable |
SDPPI Certification Fee | Ministry of Comms & IT | Per telecom/IT device | Case-based |
We support regulated industries requiring strict certification and documentation precision in Indonesia.
IT & Data Centers
Telecom & Networking
Medical & Laboratory Equipment
Industrial Electronics
Renewable Energy
IT & Data Centers
Telecom & Networking
Medical & Laboratory Equipment
Industrial Electronics
Renewable Energy
Global technology brands depend on IOR UAE for compliant, predictable imports into Indonesia.
Our local partners and licensing expertise ensure full transparency and zero downtime.
Performance Highlights
Expert handling of SDPPI & NIB registration
Accelerated Green Channel clearance strategy
DDP delivery via Jakarta, Surabaya & Batam
Transparent landed cost calculation & reporting
Proven success across high-value tech imports
IOR UAE simplifies every layer — handling certifications, duties, and permits — so your business moves confidently into Indonesia’s fast-growing market.
SDPPI (Postel) certification validates that telecom and IT devices comply with Indonesian radio and telecommunications standards. It’s mandatory before customs clearance.
The NIB (Nomor Induk Berusaha) is a unique importer ID issued via the OSS system, required for all import and export activities.
Imports are subject to duty (0–15 %), VAT (11 %), and income tax (PPh 22) between 2.5–7.5 %, depending on product classification.
Yes — IOR UAE acts as your licensed Importer of Record, managing all customs and tax requirements on your behalf.
Typically 2–5 business days, depending on channel classification (Green, Yellow, or Red).
It’s Indonesia’s risk-based customs inspection model — Green allows automatic release, Yellow requires document review, Red involves physical inspection.
IOR handles inbound imports and compliance, while EOR manages outbound export documentation and customs clearance.
