The United Arab Emirates is the Middle East’s logistics and re-export hub, connecting Asia, Africa, and Europe through advanced ports like Jebel Ali, Abu Dhabi, and Sharjah.
IOR UAE provides compliant Importer and Exporter of Record services across the Emirates — managing customs declarations, TRA approvals, ESMA certifications, and VAT filings for technology, telecom, and medical shipments.
End-to-end IOR & EOR representation under UAE law
Customs clearance with the Federal Customs Authority (FCA)
TRA type approval & ESMA product conformity certification
DDP & re-export solutions across all major UAE ports
We serve as your licensed Importer and Exporter of Record within the UAE — handling customs entries, import permits, and product certifications under TRA, ESMA, and MOEI frameworks.
→ 100 % compliance with UAE trade and customs regulations.
We manage VAT registration, duty calculations, and fiscal submissions under the Federal Tax Authority (FTA) — ensuring accurate and transparent reporting.
→ 5 % VAT on imports, with refund support for eligible entities.
Our team coordinates air and sea shipments through Jebel Ali, Abu Dhabi, and Sharjah — offering bonded storage, DDP delivery, and re-export facilitation.
→ Seamless delivery with full customs traceability.
We manage RMA shipments, bonded returns, and temporary exports under MOEI licensing.
→ Full compliance for IT and medical product re-exports.
Imports into the UAE must comply with Federal Customs Authority (FCA) and Dubai Customs procedures.
IOR UAE ensures all documentation, product approvals, and declarations are filed before cargo arrival.
Commercial Invoice & Packing List
Bill of Lading / Air Waybill
Certificate of Origin (Chamber certified)
Import Declaration via Mirsal 2 System
TRA or ESMA Product Approval Certificate
VAT & Duty Payment Receipts
MOEI Import License (if applicable)
The UAE applies a unified GCC customs framework with low import duties and VAT.
IOR UAE manages tariff classification, duty payments, and technical permits for regulated goods.
Component | Authority | Scope | Typical Rate |
|---|---|---|---|
Import Duty | Federal Customs Authority (FCA) | Based on HS Code / CIF Value | 0 – 5 % |
Import VAT | Federal Tax Authority (FTA) | Applied on CIF + Duty | 5 % |
TRA Type Approval | Telecommunications & Digital Government Regulatory Authority | Required for telecom & wireless devices | Mandatory |
ESMA Certification | Emirates Authority for Standardization & Metrology | Product conformity (tech/medical) | Case-specific |
We support regulated industries importing or re-exporting high-value equipment through UAE trade routes — ensuring speed, compliance, and transparency.
IT & Data Centers
Telecom & Networking
Medical & Laboratory Equipment
Industrial Electronics
IT & Data Centers
Telecom & Networking
Medical & Laboratory Equipment
Industrial Electronics
With licensed operations and local offices in Dubai and Abu Dhabi, IOR UAE offers unmatched expertise in managing UAE customs, VAT, and product approvals.
Authorized trade license for local representation
Experience across TRA, ESMA, and FCA frameworks
170 + destination coverage with DDP & RMA handling
Fast-track customs clearance at Jebel Ali & Abu Dhabi Ports
Full visibility through digital compliance tracking
We manage customs, VAT, TRA, and ESMA approvals — enabling seamless trade across the UAE and beyond.
All telecom or wireless devices must obtain Type Approval from the Telecommunications and Digital Government Regulatory Authority (TDRA) before customs clearance. IOR UAE manages the approval submission and documentation to ensure smooth import.
Products that affect safety or performance — such as electrical, electronic, and medical devices — require ESMA conformity certification under the UAE’s product standards program.
Most goods are subject to 0–5 % import duty under the GCC Customs Law. A 5 % VAT is applied on the CIF value plus duty, with refund eligibility for registered businesses.
Yes. IOR UAE legally represents non-resident entities, handling customs declarations, VAT registration, and product compliance on their behalf.
Clearance typically takes 24–48 hours once all documents and permits are in order. Delays usually occur only if approvals or invoices are incomplete.
Yes — we coordinate bonded warehouse storage, re-exports, and temporary imports or RMAs, ensuring compliance with FCA and FTA regulations.
